Maintenance engineers were working from printed job sheets and calling the office for updates. We built a mobile app that holds their day's jobs, works without signal, captures photos and signatures on site, and syncs the moment a connection returns. Office staff see completed work the same hour instead of the next day.
Offline
first by design
Same hour
job write-up
0 paper
worksheets
What we did
- Field research with engineers on site
- Mobile interface design for gloves and sunlight
- Offline-first data layer and conflict handling
- Photo, checklist and signature capture
- Dispatch dashboard for office staff
Stack
Works without signal
The day's jobs are stored on the device and sync automatically when coverage returns.
Evidence on site
Photos, checklists and customer signatures are captured against the job record.
Built for the field
Large targets and high contrast so the app works with gloves on and in bright sun.
Dispatch view
Schedulers see progress, locations and completions live from the office.
More of our work
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Product design system
A complete design language and component library for a multi-product software team.
Healthcare booking app
A calm, accessible appointment booking experience for a multi-clinic practice group.
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